Professional Services

When utilization is the life blood of your professional services organization, how effective are you at planning the right people, at the right time, with the right skill set?  

 

According to an SPI Study, companies that rely on Professional Services Automation (PSA) systems see 74 percent higher earnings than those that don’t. The study also states that organizations who combine PSA and Client Relationship Management (CRM) tools see the highest bid to win ratios, billable efficiency rates, revenue from consultants, and earnings when compared to those with no PSA solution or one that isn’t integrated.*

 

 *Service Performance Insight, 2015 Professional Services Maturity™ Benchmark, February 2015.

 

Modacto, a Salesforce Silver Consulting Partner, has the resources to help your company achieve the highest results through planning, design, and configuration of the Salesforce platform, including: Sales Cloud, Service Cloud, and Communities. Our strong development team delivers specialized Apps and software packages built on the Salesforce platform to give you a real-time view of your organization.

 

Modacto understands the core themes that drive improvement in your business, including:

  • Improved Billable Utilization and Realized Bill Rates
  • Reduced Service Delivery Cost and Resource Management Effectiveness
  • Enhanced Talent Acquisition, Ramp Time and Attrition Avoidance

 

Beyond Sales Cloud, these additional Salesforce ecosystem components should be considered:

What are the benefits of PSA and CRM?
Contact Modacto’s dedicated team to learn how these systems can increase utilization and revenue for your company. Call 612.200.0846 or email mike@modacto.com.
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